Shipping Policy

Effective Date: August 18, 2026

Thank you for shopping with MGM Clothing. We are committed to making your shopping experience simple and reliable. This Shipping Policy explains how we process, ship, and deliver orders placed through MGM Clothing.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or public holidays will generally begin processing on the next business day.

During sales, new collection launches, holidays, or other high-demand periods, processing may take longer. If there is a significant delay, we will make reasonable efforts to notify you.

Shipping Within Pakistan

MGM Clothing currently offers shipping within Pakistan.

Estimated delivery time is generally:

  • Major cities: 2–5 business days

  • Other areas: 3–7 business days

Delivery times are estimates and may vary depending on the destination, courier availability, weather, public holidays, or other circumstances outside our control.

Shipping Charges

Shipping charges are calculated and displayed at checkout, unless a free-shipping promotion applies.

From time to time, MGM Clothing may offer free shipping or other delivery promotions. Any applicable promotion will be subject to its stated terms.

Cash on Delivery

If Cash on Delivery (COD) is available for your location, the option will be displayed during checkout.

For COD orders, you are responsible for providing an accurate and complete delivery address and contact number and being available to receive the package.

MGM Clothing reserves the right to contact customers to verify COD orders before dispatch.

Order Tracking

When tracking information is available, we may provide your tracking number through email, SMS, WhatsApp, or another appropriate communication method.

Once an order has been handed over to the courier, delivery updates may be provided directly by the courier company.

Incorrect or Incomplete Address

Customers are responsible for providing an accurate delivery address and contact information.

If an order cannot be delivered because of an incorrect, incomplete, or inaccessible address, additional delivery charges may apply for reshipment.

MGM Clothing is not responsible for delays or failed deliveries resulting from incorrect information provided by the customer.

Delayed Deliveries

Although we aim to deliver orders within the estimated timeframes, delays may occur due to circumstances beyond our control, including:

  • Severe weather

  • Public holidays

  • Courier delays

  • Traffic or transportation disruptions

  • Incorrect delivery information

  • High order volumes

  • Security or regulatory restrictions

  • Other unforeseen circumstances

If your order appears significantly delayed, please contact our customer support team so we can assist you.

Lost or Damaged Packages

If your package arrives damaged, please contact MGM Clothing as soon as possible after receiving the order and provide photographs or other relevant information where requested.

If your package is marked as delivered but you have not received it, please contact us promptly so that we can investigate the delivery with the courier.

International Shipping

International shipping may be available for selected destinations. Availability, shipping charges, delivery times, customs requirements, and other conditions may vary by destination.

Where applicable, customers are responsible for any customs duties, import taxes, or other charges imposed by the destination country.